Privacy Policy

1. Collection of Personal Data

We collect the personal data that you voluntarily provide to us via the contact form on the website cybnet.fr. This data includes:

• Your name or your company name;
• Your email address;
• The description of your need or project as written in the message field.

2. Purpose of Processing

The personal data collected is used solely for the following purposes:

• Responding to your requests for information and initial contact;
• Studying your project requirements to propose a custom analysis or quote;
• Ensuring the administrative follow-up of our pre-contractual or contractual relationship.

3. Legal Basis for Processing

The collection and processing of your data is based on:

• Your consent, expressed clearly when you click the submit button on the contact form;
• Pre-contractual measures necessary to establish a commercial proposal or quote at your request.

4. Data Recipients and Transmission

The collected information is exclusively reserved for the use of cybnet and its authorized members.

We do not sell, rent, or share any personal data with third parties for marketing or prospecting purposes. Data may be securely transmitted to our trusted technical providers (such as the email routing service Resend or our hosting providers), solely within the limits necessary for the proper technical operation of the email system and the Site.

5. Data Retention Period

We retain your personal data for a proportionate and necessary duration:

• In the absence of a contract, your data is retained for a maximum of three (3) years from our last contact (e.g., following your request for a quote);
• If you become a customer of cybnet, your data is retained for the entire duration of the commercial and contractual relationship, then archived in accordance with applicable legal limitation periods.

6. Security of Data

We implement all appropriate technical and organizational measures to guarantee the security and integrity of your personal data. This notably includes the use of the HTTPS (SSL) encryption protocol across the entire site to protect data transmitted via our contact form against any unauthorized interception or malicious use.

7. Your Rights (GDPR)

In accordance with the General Data Protection Regulation (GDPR) and applicable data protection laws, you have the following rights regarding your personal data:

• Right of access: obtain confirmation of whether your data is being processed and receive a copy;
• Right to rectification: request the correction of inaccurate or incomplete data;
• Right to erasure ("right to be forgotten"): request the deletion of your personal data under certain conditions;
• Right to restriction of processing: temporarily suspend the use of your data;
• Right to portability: receive your personal data in a structured, commonly used format;
• Right to object: object to the processing of your data at any time for legitimate reasons;
• Right to withdraw consent: withdraw your consent at any time for processing based on this legal basis.

To exercise any of these rights, you can write to us at any time by email at: project@contact.cybnet.fr.

If you believe, after contacting us, that your rights are not being respected, you have the option to file a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés) on their website cnil.fr (or your local data protection authority).